Golden Tiger Casino

Five-deposit welcome package

The welcome package is for new players who register an account. You claim it by making your first deposit within 7 days. After that period, we may modify the promotion.

For this package, each deposit counts on its own. Successive deposits cannot be combined to meet the requirements, and only the first five individual deposits determine the bonus amounts.

Bonus balance and play-through

All bonus money is credited as bonus funds rather than cash to your casino account or Casino Rewards account. A bonus balance cannot be cashed in, but you can use it to place bets.

The first-deposit and second-deposit bonuses require 200 times play-through before the bonus balance converts to cash and can be withdrawn. Bonus amounts credited from the third deposit require 30 times play-through before they can be cashed in.

For a $100 bonus, that means about $20,000 in slot wagers at the full 100% slot contribution before you attempt a withdrawal.

Game contributions

Slots count 100% toward wagering requirements. Table games such as poker, blackjack, roulette and baccarat, parlour games and other game types count 2% toward wagering requirements. All Live Casino games also contribute at that rate.

All Aces Video Poker and Flippin' Awesome Shields of Asgard do not contribute toward wagering, and they earn no loyalty points. Doubling up on any game does not contribute either.

Cash withdrawals and expiry

For your first or second deposit, you may withdraw the cash component at any time. Doing so forfeits any remaining bonus funds and any bonus still to be credited or redeemed that is linked to the withdrawn deposit.

Promotional bonuses or prizes left unused for longer than 60 days from registration are forfeited. They count as used once their minimum wagering requirements have been met.

Irregular play

We may withhold withdrawals or confiscate all winnings for irregular play. Among other actions, irregular play includes a single bet of 25% or more of the credited bonus before its play-through is complete. For Roulette, one bet is the total value of all chips on the table when the wheel spins.

Using the double-up feature to increase bet values, even-money bets on Sic Bo, Craps and Roulette, or using the autoplay feature to meet bonus-account wagering requirements also count as irregular play. Deliberate minimum risk, equal, zero-margin or hedge betting to meet bonus wagering requirements is irregular play as well.

Promotion eligibility

Each promotion may be claimed once per device, person, household, family, physical address, email address, financial account, IP address or shared network environment such as a library, workplace, university or school. Winnings linked to a repeat claim will be confiscated and the account closed.

We may void winnings if the welcome package is funded from a card, e-wallet or financial account in another person's name, or if associated winnings are withdrawn through an account in a different name.

Beyond the welcome package, we run weekly and weekend promotions, VIP Lucky Jackpots, Rewards Riches Daily Freebies and Time of Your Life Sweepstakes. We aim to credit promotional bonuses within one business day, and bonuses earned over a weekend or a month arrive within one business day after that period ends.

We honour only promotions advertised on our website. Offers issued by other parties may be unrecognized and invalid. We may change offers or their terms at any time.

Account basics

You need an account and a deposit to use our service. You may open and operate a single account only. We may suspend multiple accounts and confiscate winnings associated with them, and sign-up benefits cannot be used repeatedly.

Your registration information must be accurate and complete. We may confirm it by requesting personal identification documents through email or another method. You must keep your registration details up to date and tell our Support Centre about changes to your address, email, phone number or other personal contact information.

Transfers of money between player accounts are prohibited.

Login security

You choose a password and must keep it confidential. Actions are treated as valid when the correct username and password, including any enabled biometrics, are entered. You are responsible for activity under your account and for protecting those login details. We are not liable to you or another party for losses caused by a failure to keep them secure.

Age requirement

You must be older than 19, or of the legal age of majority in your jurisdiction if that is higher. Any play by an ineligible person is void, including the winnings earned by that person.

When we verify an account

We may ask for verification documents after a deposit or before a withdrawal.

Documents we may request

We may ask for a valid passport, national ID card or driver's licence. Proof of residence may be a bank statement or utility bill no older than 3 months. We can also request a card copy showing the cardholder's name or proof of your deposit method when applicable.

If necessary, we may require documents certified by a registered notary. For fraud or anti-money-laundering investigations, we may also request information about your source of funds or wealth.

Documents you provide are held in confidence and stored for five years after account closure unless a regulatory obligation extends that period.

Making a request

We credit winnings to your cleared balance in the currency of your account. To request some or all of that balance, enter the amount in your account and choose a withdrawal method.

Pending period and reversals

Withdrawn funds remain pending for 48 hours. We process the request during the following business day after that period. You can reverse it partly or fully until processing, and any reversal made before processing is your responsibility. Processing can be delayed until verification is complete.

Return route and payment limits

We reserve the right, and in many cases are required, to send withdrawals back to financial accounts you used to deposit.

Minimum and maximum withdrawal limits may apply per transaction and across daily, weekly and monthly periods. They can vary by country and method. Payments to bank accounts, cards and e-wallets are also subject to daily limits set directly or indirectly by regulators, card schemes, banks, payment processors and financial institutions. Depending on the method, your winnings may arrive in daily portions over successive weekdays until the full balance is paid.

Currency and bank-transfer fees

A withdrawal processed in a currency different from your account currency uses the average daily interbank market rate plus a currency conversion fee of 2.5%.

Conditional weekly payout

If your winnings are substantially greater than your total purchases across all Casino Rewards partner casinos, you may withdraw at most $4,000 per week. We may increase or decrease that weekly payout at our discretion for business considerations.

Arrival after release

Once we release a payment, processing times to the nominated financial account vary by payment method, processor and bank. Those transfer times are outside our control, and we are not responsible for delays after release.

Keeping play in balance

Decide in advance how much money you are willing to spend. Trying to win back losses may only make them grow. Stay aware of how often and for how long you play, and when you are winning, take occasional breaks and consider when to stop.

Remember that gambling is entertainment, not a way to get rich quickly or pay debts. It is a game of chance, and no system or formula guarantees success. Do not gamble when you are depressed or upset. Balance gambling with other activities, and do not drink or take drugs while playing.

Self-assessment and outside help

We offer a quick self-assessment test if you are concerned about your play or simply curious about the results. To find out more about problem gambling, you can turn to Gamblers Anonymous.

Deposit limits

You can set daily, weekly and monthly deposit limits on your account. Contact support to discuss the available options and set your own deposit limits. An increase or full removal takes effect only after 24 hours have elapsed.

Cooling-off and self-exclusion

Cooling-off periods are available from 24 hours to 6 weeks. If you feel you have a gambling problem and need a short- or long-term restriction, we offer a self-exclusion option. Our self-exclusion period is 6 months.

Once applied, a self-exclusion request cannot be reversed. Consider the decision carefully and speak with a gambling help group if you are uncertain.

To begin, contact support to discuss the responsible-gambling options and choose the one that fits your needs. After that consultation, send the request from your registered email address. Treat the restriction as active only once our confirmation reaches that address.

We advise you to exclude yourself with other gambling businesses where you have accounts and submit a Comprehensive Self-Exclusion request to the Kahnawake Gaming Commission.

Filtering tools

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