Responsible Gambling

Play for fun

Gambling is a pastime, not a way to get rich or clear debts. Settle on the time and budget you can spare before you start, so that play never takes over your life.

Simple habits that help

Set your spending limit before you play.
Do not chase losses, they can grow.
Keep an eye on the length and frequency of your sessions.
On a winning run, pause now and then and choose a sensible point to stop.
Remember that every game is chance and no system or formula guarantees a win.
Avoid playing when you feel low or upset.
Mix gambling with other activities.
Do not drink or take drugs while you play.

Check yourself

If you have ever worried about your gambling, or are simply curious, try our short self-assessment test. Gamblers Anonymous is one of the groups we point to for more help.

Deposit limits

You can set daily, weekly and monthly deposit limits on your account by speaking to our support team. Raising or removing a limit takes effect only after 24 hours.

Cooling-off and self-exclusion

If you need a break, choose a cooling-off period from 24 hours to 6 weeks, or a self-exclusion of 6 months. Start by talking to our support team about the options, then confirm your request by email from the address registered on your account. Treat it as active only once we have emailed you a confirmation. A self-exclusion cannot be reversed once it is applied, so think it through and talk to a support group if you are unsure. We may close an account permanently if reopening it would not be wise, and we may start an exclusion ourselves if we believe you have a gambling problem.

While excluded, please do not open new accounts. We also recommend excluding yourself at other gambling sites where you hold accounts and sending a Comprehensive Self-Exclusion request to the Kahnawake Gaming Commission.

Protecting minors

Play is only for people older than 19, or of the legal age of majority where they live if that is higher. Play by anyone under that age is void, including winnings, and we may ask for proof of age at any time. For filtering software, we name Cyberpatrol, Cybersitter and Netnanny.